Skip to main content

Testing Principles - User Expectations

Sometimes the actual result matches the expected result, but the user is still not happy. Why does this happen? Let's explore this important testing concept.

🎯 Quick Resources


🤔 Actual is Expected, Still User is Not Happy

A thought-provoking video about why test results matching expectations doesn't always translate to user satisfaction.

Enjoyed this video?

Watch on YouTube


💡 Key Takeaways

  • Test cases vs User expectations - They're not always the same
  • Understanding the "why" - Go beyond just verifying functionality
  • User perspective - Think like the end user, not just a tester
  • Communication gap - Requirements may not capture true user needs

🔗 Connect and Learn More